Frequently Asked Questions

How to move products between catalogs

Written by Richard Barbocz
Updated over a week ago

How to use the discount coupon I got? - For Wix users

Written by Laura Udvari
Updated over a week ago

Auto order time limitation

Learn more about the 72 hours time limitation of our auto order feature.

Written by Richard Barbocz
Updated over a week ago

How to change the default currency on our Marketplace?

This article shows how you could change the currency on our Marketplace

Written by Melinda Beres
Updated over a week ago

How to complete the category mapping?

This guide will show you how you can complete the Category mapping of the catalog.

Written by Melinda Beres
Updated over a week ago

WooCommerce system requirements

Written by Richard Barbocz
Updated over a week ago

Zyro store plan limit

Written by Richard Barbocz
Updated over a week ago

Why do the orders not show up under Manage Orders?

Fill your order settings to see your orders in Syncee

Written by Imre Vigh
Updated over a week ago

Why do I see a lock icon in my catalog?

Learn why your catalog filters might be locked.

Written by Richard Barbocz
Updated over a week ago

Squarespace product per page limit

Learn more about SquareSpace's limitations

Written by Richard Barbocz
Updated over a week ago

How to work with vidaXL via Syncee?

Written by Richard Barbocz
Updated this week

How are currencies converted?

Written by Richard Barbocz
Updated over a week ago

How to use the discount coupon I got? - For Shopify users

Written by Richard Barbocz
Updated over a week ago

Kmo shops plan limit

Written by Imre Társi
Updated over a week ago

What should I do if the inventory quantity is 0 of my newly uploaded products?

This article shows what to do if the inventory quantity is 0 for products you just uploaded.

Written by Melinda Beres
Updated over a week ago

Why has the supplier not replied to me, yet?

Please read this article to boost your chances to get a reply from the suppliers you can see in our Marketplace.

Written by Imre Vigh
Updated over a week ago

Sample datafeed files

Check the sample files to know what structures we can work with.

Written by Barbara Racz
Updated over a week ago

Which product data is allowed to rename in your store?

Check which data you can rename of the products via Syncee.

Written by Barbara Racz
Updated over a week ago

How to add a review for a Supplier?

In this article, we will show you how to write a review for one of your suppliers.

Written by Richard Barbocz
Updated over a week ago

Shopify Variant Creation API Limits

Important notice on variants limitation on Shopify

Written by Peter Kiss
Updated over a week ago

Plan limit for Ecwid by Lightspeed

What should I do if the pending products are not uploading to my Ecwid by Lightspeed store?

Written by Richard Barbocz
Updated over a week ago