Go to Syncee
All Collections
Frequently Asked Questions

Frequently Asked Questions

Here you can find answers to the most common questions about Syncee.

21 articles
Richard Barbocz avatarLaura Udvari avatarMelinda Beres avatar+4
Written by Richard Barbocz, Laura Udvari, Melinda Beres and 4 others

How to move products between catalogs

Richard Barbocz avatar
Written by Richard Barbocz. Updated over a week ago

How to use the discount coupon I got? - For Wix users

Laura Udvari avatar
Written by Laura Udvari. Updated over a week ago

How to claim your FREE Trial?

Richard Barbocz avatar
Written by Richard Barbocz. Updated over a week ago

What is Syncee's refund policy?

Richard Barbocz avatar
Written by Richard Barbocz. Updated over a week ago

How to change the default currency on our Marketplace?

This article shows how you could change the currency on our Marketplace
Melinda Beres avatar
Written by Melinda Beres. Updated over a week ago

How to complete the category mapping?

This guide will show you how you can complete the Category mapping of the catalog.
Melinda Beres avatar
Written by Melinda Beres. Updated over a week ago

WooCommerce system requirements

Richard Barbocz avatar
Written by Richard Barbocz. Updated over a week ago

Why do the orders not show up under Manage Orders?

Fill your order settings to see your orders in Syncee
Imre Vigh avatar
Written by Imre Vigh. Updated over a week ago

Why do I see a lock icon in my catalog?

Learn why your catalog filters might be locked.
Richard Barbocz avatar
Written by Richard Barbocz. Updated over a week ago

Squarespace product per page limit

Learn more about SquareSpace's limitations
Richard Barbocz avatar
Written by Richard Barbocz. Updated over a week ago

How to work with vidaXL via Syncee?

Richard Barbocz avatar
Written by Richard Barbocz. Updated over a week ago

How are currencies converted?

Richard Barbocz avatar
Written by Richard Barbocz. Updated over a week ago

How to use the discount coupon I got? - For Shopify users

Richard Barbocz avatar
Written by Richard Barbocz. Updated over a week ago

Kmo shops plan limit

Imre Társi avatar
Written by Imre Társi. Updated over a week ago

What should I do if the inventory quantity is 0 of my newly uploaded products?

This article shows what to do if the inventory quantity is 0 for products you just uploaded.
Melinda Beres avatar
Written by Melinda Beres. Updated over a week ago

Why has the supplier not replied to me, yet?

Please read this article to boost your chances to get a reply from the suppliers you can see in our Marketplace.
Imre Vigh avatar
Written by Imre Vigh. Updated over a week ago

Sample datafeed files

Check the sample files to know what structures we can work with.
Barbara Racz avatar
Written by Barbara Racz. Updated over a week ago

Which product data is allowed to rename in your store?

Check which data you can rename of the products via Syncee.
Barbara Racz avatar
Written by Barbara Racz. Updated over a week ago

How to add a review for a Supplier?

In this article, we will show you how to write a review for one of your suppliers.
Richard Barbocz avatar
Written by Richard Barbocz. Updated over a week ago

Shopify Variant Creation API Limits

Important notice on variants limitation on Shopify
Peter Kiss avatar
Written by Peter Kiss. Updated over a week ago

Plan limit for Ecwid by Lightspeed

What should I do if the pending products are not uploading to my Ecwid by Lightspeed store?
Richard Barbocz avatar
Written by Richard Barbocz. Updated over a week ago