As Syncee is only a virtual fulfillment service center, we do not handle the products themselves or the shipping. Therefore, we always recommend contacting the suppliers directly regarding shipping-related inquiries, just to make sure that every upcoming question is discussed before you start selling their products. Shipping is always unique and may vary from supplier to supplier.

Please note that you can only see the shipping prices of the auto-order suppliers in Syncee, if the suppliers did not enable this feature, please check their website, or contact them directly regarding the shipping fees.

If you are checking the products on our Marketplace, and just wish to have a look at the shipping conditions of the supplier, you can do that easily:

1. From the Search Products menu:

Just select the products and click on ‘Shipping’. You will see the countries where the supplier ships to.

By clicking the ‘click here’ option, all the countries and regions will be listed.

If the supplier uses our auto-order feature, these will be the exact shipping costs you would need to pay in Syncee, however, if the supplier does not use this feature, these details are only indicative, therefore we strongly advise discussing the fees with the supplier, thus avoiding any future inconvenience.

If you wish to check the contact details of the supplier, just click on the name of the supplier when checking the product.

There you will find their e-mail address and their website link. You will also have the option to contact the supplier via the Syncee in-app messenger if you click on the ‘Contact Supplier’.

2. From the Find suppliers menu:

You can check the shipping price of the product below the name of the supplier:

If you wish to see the exact prices and times, please click on the 'Catalog and Supplier details':

Please scroll down to see the shipping information:

Should you have any questions or need any assistance, let us know via the in-app chat or e-mail at support@syncee.co.