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For Suppliers - How to reject retailers?
For Suppliers - How to reject retailers?
Judit Lep avatar
Written by Judit Lep
Updated over a week ago

To maintain a seamless experience offering your own brand on our Marketplace, we understand that there might be instances where you need to reject a retail partner. You can easily manage and control the retailers who have access to upload their products on Syncee by modifying their default status.

Here's a short instruction on how to reject retailers:

  1. Log in to your Syncee account

  2. Navigate to the "My Retailers" menu

  3. Locate the retailer you wish to reject

  4. Modify the retailer's status from "Approved" to "Rejected"

If you prefer to have a greater control over your partners, you can review and approve retailers' requests before they upload your products to their online stores by enabling the Pre-Approval feature for you.

How Pre-Approval Works:

  • When a retailer requests to upload your products, their request will be pending until you review and approve it

  • You'll receive notifications when new requests are submitted

  • Access the "My Retailers" menu to view and manage pending requests

  • Once reviewed, you can either approve or reject the retailer's request

Both options allow you to manage your partnerships efficiently and maintain a network of retailers that align with your business goals.

Keep in mind!

The Pre-Approval feature can be enabled on our end only, therefore you would need to contact us to request it via the in-app chat or e-mail at

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