To maintain a seamless experience offering your own brand on our Marketplace, we understand that there might be instances where you need to reject a retail partner. You can easily manage and control the retailers who have access to upload their products on Syncee by modifying their default status.
Here's a short instruction on how to reject retailers:
Log in to your Syncee account
Navigate to the "My Retailers" menu
Locate the retailer you wish to reject
Modify the retailer's status from "Approved" to "Rejected"
Should you have any questions or need any assistance, let us know via the in-app chat or e-mail at suppliers@syncee.co.