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How to cancel your subscription?
How to cancel your subscription?


Barbara Racz avatar
Written by Barbara Racz
Updated over a week ago

There are two ways of canceling your Syncee subscription.

Keep in mind that canceling the subscription could be done only by the store owner.

#By uninstallation

  • Log into your Store's admin page

  • In the apps, find Syncee - Global Dropshipping

  • Click on the Uninstall option

#By changing the plans

  • Log into your Syncee account

  • Click on the Gear icon in the bottom left corner

  • Click on Billing

    • The Subscriptions page will open

  • Select Starter Marketplace or Starter DataFeed from the dropdown menu

  • Click on Change subscription

Please be noted: each store requires a separate subscription plan with us, so if you have two - or more - stores, always be sure you cancel the right plan of the right store.

If you have an issue with uninstalling or downgrading Syncee, feel free to contact us via the email address or our in-app chat.

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