All Collections
Billing
How to cancel your subscription?
How to cancel your subscription?

Cancellation.

Barbara Racz avatar
Written by Barbara Racz
Updated over a week ago

There are two ways of canceling your Syncee subscription.

Keep in mind that canceling the subscription could be done only by the store owner.

#By uninstallation

  • Log into your Store's admin page

  • In the apps, find Syncee - Global Dropshipping

  • Click on the Uninstall option

#By changing the plans

  • Log into your Syncee account

  • Click on the Gear icon in the bottom left corner

  • Click on Billing

    • The Subscriptions page will open

  • Select Starter Marketplace or Starter DataFeed from the dropdown menu

  • Click on Change subscription

Please be noted: each store requires a separate subscription plan with us, so if you have two - or more - stores, always be sure you cancel the right plan of the right store.

If you have an issue with uninstalling or downgrading Syncee, feel free to contact us via the support@syncee.co email address or our in-app chat.

Did this answer your question?