Fulfillment service centers enable e-commerce merchants to outsource warehousing and shipping.

This relieves online businesses of the necessary physical space to store all products, makes inventory management much easier, and allows store owners more time to focus on other areas of their business.

Since Syncee does not work with the products physically, Syncee is only a virtual fulfillment center. This means that if you have any questions regarding the orders or the products themselves, you would need to contact the suppliers directly.

By default, the products from new catalogs are uploaded to the Syncee fulfillment service location.

However, if you have previously uploaded the products to a manual location in your Shopify store, you have the option to relocate to the Syncee location. For that, please follow the steps below:

Please go to the Marketplace -> My catalogs menu on the left:

Please click on your catalog, click on the Catalog settings menu, and scroll down:

Turn on the Relocate option and choose Syncee as a fulfillment service.

After this, please Sync your catalog. Once it finished running, make sure to turn off the Relocate option.

Should you have any questions or need any assistance, let us know via the in-app chat or e-mail at support@syncee.co.

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