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Why do I see a lock icon in my catalog?
Why do I see a lock icon in my catalog?
Learn why your catalog filters might be locked.
Richard Barbocz avatar
Written by Richard Barbocz
Updated over a week ago

In our previous article, we have learned the possible limitations while setting up the filters when choosing products in bulk.

As we have mentioned, there is a possibility to set up your filters that exceed the limitations in Syncee, you just have to let our support team know how you wish to have it set up. 😉

Once our support team sets up the filters for you, however, they will have to lock your filter settings in order to prevent accidental changes. If you wish to change them, just reach out to us again.

A locked filter looks like this:


Should you have any questions or need any assistance, let us know via the in-app chat or e-mail at

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