All Collections
Syncee for Suppliers
For Suppliers - Onboarding Process
For Suppliers - Onboarding Process
Check out what the onboarding process is like for suppliers
Barbara Racz avatar
Written by Barbara Racz
Updated over a week ago

The onboarding process for suppliers who would like to list their products on Syncee Marketplace is quick and easy. There is no registration fee, no commission fee, or any hidden fees. It is completely free to provide your products to retailers in our system.

There are more ways of how your products can be integrated into Syncee Marketplace. It can happen directly from your online store, by using a product datafeed file, or you can upload products manually, one-by-one.

Step 1. Registration, Installation

There are two ways of how you can possibly register based on which solution you would like to use to integrate your product data into Syncee Marketplace.

Step 2. First Login

Log in to your Syncee supplier account to start the onboarding process.

When it is the first time logging in, you have to go through an onboarding process. On the page where you first arrive, you can read general information about Syncee. Click on the 'Next' button to continue.

Step 3. Supplier Settings

You have to add your general company information on the 'Supplier settings' page like logo, company name, contact email, website URL, company description, warehouse location, and a few more. It is useful so retailers can identify you later in Syncee Marketplace. If you are ready, click on the 'Next' button.

Step 4. Setting Up Shipping

Choose where you ship and how much you charge for shipping by adding as many Shipping Zones as necessary based on your shipping preferences. Several shipping zones can be selected if you are able to ship products to those zones. If you are ready, click on the 'Next' button.

Step 5. Catalog Settings

On the 'Welcome' page you can read our warm welcome message. After reading that click on the 'Next' button. At the 'Catalog Settings' step, you have to provide information on your integrated products and your Syncee catalog in general. A catalog is what contains all of your listed products. Read the help guides above each field on this page carefully. When you are ready, click on the 'Next' button.

Step 6. Order Settings

Here you can add your PayPal account to manage orders automatically. It means your retailers can pay and send the orders to your store via Syncee. Be aware that we do not handle the payments of the orders, they go through PayPal directly from the retailer to you. Please note: If you add your PayPal account, we need to accept your application to become a supplier with the auto-order solution. When you are ready, click on the 'Next' button.

Step 7. Finish the Onboarding Process

On the "Product Management' page you can see some final information regarding the onboarding process. If you installed the application from an AppStore you can see which of your stores has been connected to Syncee. If you are ready with all of the necessary settings, click on the 'Finish' button.

Step 8. Wait For Approval

Now all you have to do is to wait for feedback on if your request has been approved to be a listed supplier on Syncee Marketplace. One of our colleagues will get back to you in less than a business day. If we need further information from you, we will also let you know.

Should you have any questions or need any assistance, let us know via the in-app chat or e-mail at

Did this answer your question?