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For Suppliers - Onboarding Process
For Suppliers - Onboarding Process

Check out what the onboarding process is like for suppliers

Barbara Racz avatar
Written by Barbara Racz
Updated over a week ago

The onboarding process for suppliers who would like to list their products on Syncee Marketplace is quick and easy. There is no registration fee, no commission fee, or any hidden fees. It is completely free to provide your products to retailers in our system.

There are two ways of how you can possibly fulfill the onboarding based on which solution you would like to use to integrate your product data into Syncee Marketplace, find the steps of the process below:

Register on Syncee

  1. Registration page: Create a new supplier account on Syncee's signup page. Pick this option if you want to integrate your products using a datafeed file or manually.

  2. Install our application: If you run your store on one of our supported e-commerce platforms, install the 'Syncee for Suppliers' application if you have a Shopify, Wix, WooCommerce, Squarespace, BigCommerce, Ecwid by Lightspeed, Jumpseller, or Shoprenter store. It equals registering to Syncee.

  1. Log in to your supplier account to start the onboarding process

    1. If you have the application installed: Go to your store admin on Shopify, Wix, WooCommerce, Squarespace, BigCommerce, Ecwid by Lightspeed, Jumpseller, or Shoprenter, and log into the 'Syncee for Suppliers' app from the Apps menu.

    2. If you created an account on our registration page use the Syncee login page.

  2. Go through the onboarding process.

    1. On the page where you first arrive, you can read general information about Syncee. Click on the 'Next' button to continue.

  3. Add your general company information

    1. You would need to provide basic company information e.g. logo, company name, contact email, website URL, and a few more. If you are ready, click on the 'Next' button.

  4. Set up your your shipping preference

    1. Choose where you ship and how much you charge for shipping by adding as many Shipping Zones as necessary based on your shipping preferences. Several shipping zones can be selected if you are able to ship products to those zones. If you are ready, click on the 'Next' button.

  5. Set up your Catalog Settings

    1. After reading our 'Welcome' message click on the 'Next' button. At the 'Catalog Settings' step, you have to provide information on your integrated products and your Syncee catalog in general. A catalog is what contains all of your listed products. Read the help guides above each field on this page carefully. When you are ready, click on the 'Next' button.

  6. Connect your payment provider

    1. Here you can add your PayPal and/or Stripe account to manage orders automatically. It means your retailers can pay and send the orders to your store via Syncee. The payments of the orders go through the connected payment provider directly from the retailer to you. When you are ready, click on the 'Next' button.

  7. Finish the Onboarding Process

    1. On the "Product Management' page you can see some final information regarding the onboarding process. If you installed the application from an AppStore you can see which of your stores has been connected to Syncee. If you are ready with all of the necessary settings, click on the 'Finish' button.

  8. Wait For Approval

    1. Now all you have to do is to wait for feedback from one of our colleagues on if your request has been approved to be a listed supplier on Syncee Marketplace. If we need further information from you, we will also let you know.

Should you have any questions or need any assistance, let us know via the in-app chat or e-mail at

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