It can happen that you need to Authorize Syncee in Alibaba for one of the following reasons:
You have started the connection process and logged in, but did not authorize Syncee yet
You have already authorized Syncee, but the end date of the period you set up has arrived.
In this case, you will need to log in to Syncee, and then go to Alibaba -> Search Products.
Once here, you will see the following page:
Please click on Authorize and follow the steps that will appear.
Once done, you can start adding products to your store by following our guides here.
Should you have any questions or need any assistance, let us know via the in-app chat or e-mail at firstname.lastname@example.org.