It might happen that you have some pending products that are in stock, but for some reason they are not uploaded to your store.

In these cases, we suggest checking how many products your Ecwid plan allows as there are limitations on the products’ numbers based on your Ecwid plan.

To learn more about it, please check their pricing and plan comparison on the following link:

In case your Ecwid plan allows you to upload more products, but the issue still persists please follow the steps on the link below:

In case you have any questions regarding Syncee or the above mentioned steps did not work, let us know via the in-app chat or send us an e-mail at

Did this answer your question?