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Ecwid by Lightspeed - Error received upon installing Syncee
Ecwid by Lightspeed - Error received upon installing Syncee

This article shows how to solve the issue.

Melinda Beres avatar
Written by Melinda Beres
Updated over a week ago

The site of Ecwid by Lightspeed blocks the pop-ups and redirects by default, therefore, it may happen that you receive an error message during the installation.

In case you get the 'Something went wrong, Requested extension cannot be loaded. Please try to refresh the page' error in Chrome or in another browser, check if it occurs in Firefox as well or try the steps below to allow pop-ups in Chrome:

  1. Click on the lock icon in the top left corner

  2. Select the Site settings option

  3. Search for the Pop-ups and redirects option in the list and click on Allow

Once it is done and you go back to the site, you should be able to go through the installation process.

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