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It is important to mention that VIP suppliers cannot be found in the Search Products section.

To find the VIP supplier, you will need to use the 'Find Suppliers' menu from the Marketplace.

Please Click on Marketplace -> Find Suppliers and choose the VIP Supplier you are looking for from the Advanced search options' Supplier menu.

You can see the pop-up window displayed upon trying to use a catalog that belongs to a VIP supplier in the below screenshot.

Here you can enter the activation code received from the supplier.

Once the code is entered, you need to click on 'Activate' to access the catalog.

Now you will be able to import the products in bulk as described in this article.

To find out where you can get the activation code from, please check the below article:

Should you have any questions or need any assistance, let us know via the in-app chat or e-mail at support@syncee.co.

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