All Collections
Syncee for Suppliers
For Suppliers - What is Auto Order?
For Suppliers - What is Auto Order?

Get to know what Auto Order is.

Richard Barbocz avatar
Written by Richard Barbocz
Updated over a week ago

This feature allows receiving paid orders from retailers automatically. Auto order is available for Shopify, Wix, WooCommerce, Squarespace, Bigcommerce, Ecwid by Lightspeed and Shoprenter users.

The steps of the order process with Auto Order enabled

  1. One of your retailers receives an order from a customer

  2. The retailer goes to their Syncee account and pays for the order

  3. Syncee send the paid order to your online store admin

    1. You will receive billing and shipping related information in order to fulfill the order

  4. You can start fulfilling them from your online store admin

  5. Once you have a tracking number, enter it into your order in your store admin.

  6. Syncee will send this to the retailer's store (if you provide dropshipping service).

Syncee does not handle the payments (or refund) of the orders. Payments go from the retailer to the supplier directly through a secure channel provided by PayPal or Stripe.

More article about the Syncee Auto Order process:

Should you have any questions or need any assistance, let us know via the in-app chat or e-mail at

Did this answer your question?