How to contact our suppliers directly?
This article will show you how you can contact the suppliers
Imre Vigh avatar
Written by Imre Vigh
Updated over a week ago

It can happen that you have some questions regarding the products, returns, or shipping. In this case, we recommend contacting them via their contact form on their website, via email, or our in-app chat.

Please allow the supplier 48 working hours to reply to your query.

In Syncee, you can see the website and the e-mail address of the suppliers in multiple places.

Please go to the Find Suppliers menu and click on the 'Catalog and Supplier details' button:

You can find all of your suppliers under the My suppliers menu, please click on their names to see this information:

You can also contact them via our in-app chat:

This video will show you how you can contact the suppliers through our app:

Should you have any questions or need any assistance, let us know via the in-app chat or e-mail at

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