In Syncee, one subscription consists of two solutions. These two solutions have unique packages. You can choose if you want a package from only one OR both solutions.
The "Syncee Marketplace" solution is for the retailers who want to select products one-by-one or in bulk from the listed suppliers in Syncee.
The "Syncee DataFeed Manager" solution is suitable for those who already have another supplier's DataFeed file but need help in setting everything and in uploading-updating products into their online store. This feature is available for Shopify, Shoprenter, and Jumpseller users currently.
If you want to select a plan, you can do it in a few steps:
First, you need to click on the gear icon in the bottom left corner of the page in your Syncee account.
After this, you need to click on the "Billing" menu:
It will redirect you to the page where you can manage your plans:
Do not forget to click on the Change Subscription button when you finish making the changes.
If you activate a new subscription plan, your previous subscription will end immediately and be replaced by the new one's charges.
It is essential to know: each store requires a separate subscription plan with us. So if you have two or more stores, you will need to subscribe to a Syncee subscription plan for each different store separately.
If you are using Shopify or Wix: Please turn to their support staff with financial issues.
If you are using another e-commerce platform: You are paying directly to Syncee, please turn to our support staff with financial issues.
Should you have any questions or need any assistance, let us know via the in-app chat or e-mail at firstname.lastname@example.org.