There are three ways of how your products can be integrated into our system:

1. Product Data Integration From Online Store

If you run your online store on Shopify, WooCommerce, BigCommerce, Wix, Ecwid, Jumpseller, Squarespace or Shoprenter, you need to install our Syncee for Suppliers app so we can integrate your product data directly from your store and keep them updated.

2. Product Datafeed File

You can bring us your always updating product datafeed file. It has to contain all of the necessary product data.

Supported file formats: CSV, XML, XLS(X), JSON

Supported file sources: URL, (S)FTP, Google Docs URL, Google Drive URL, Dropbox URL, manual upload. If you have an API or SOAP connection, contact us.

3. Manual Upload

Choose this option only if you have a maximum of 50 products you want to list on Syncee Marketplace and cannot work with any of the solutions above.

Registration - Onboarding

Step 1. Registration

If you run your online store on Shopify, WooCommerce, BigCommerce, Wix, Ecwid, Jumpseller, or Shoprenter, you have to go to the specific e-commerce platform's AppStore or App menu and install the Syncee for Suppliers app.

If you run your website on another platform or it is self-developed, you have to create a Syncee supplier account on our signup page.

Step 2. Onboarding

When you log in to your account for the first time, you have to fill out our short registration form with company details like warehouse location, shipping time, etc.

Step 3. Product Upload

To integrate your products, you need to go to the Product Upload menu in your Syncee account.

  • Integration from your store: We generated a task/catalog for you. Modify its settings if you wish to in the DataFeed Manager submenu.

  • Via a datafeed file: Go to the DataFeed Manager submenu to create a task/catalog to synchronize products.

  • Manually: Go to the Manual Upload submenu to add products.

One of our colleagues is going to contact you to finalize the listing process. We are always here to help if you need help in product synchronization.

Wait for our approval to be listed on Syncee Marketplace! :)

Keep in mind that in order to list your products on the Syncee Marketplace, you would need to meet the following criteria:

  1. Please ensure that you are an individual manufacturer of your own products and that you are offering these products to retailers and wholesalers.

  2. The minimum discount offered from your store prices are recommended at 15% and above.

  3. If you are offering Wholesale services ONLY, please enter a minimum order value/quantity at the ‘Additional Information or Requirements for Retailers’ field in your Catalog to let us know.

  4. For product differentiation and distinction please fill out the Product Type (on Shopify)/ Categories (on WooCommerce)/ Collection (on Wix), Category (on BigCommerce), SKU, Quantity fields in your online store settings. Other crucial fields to be filled out include: Product Description, Images, Vendor/Brand.

  5. These details are crucial as all products will be available and ready to order at Syncee. In order to avoid conflict between the supplier and retailer, all product information should be entered in your online store settings. If a product has 0 quantity, it will not be visible in Syncee. This is to ensure that the products available in Syncee have sufficient inventory of stock.

  6. Please note that we are unable to support the selling of customisable and personalisable products unless it is just a Letter Variant. Image, Logo, Name, and such customisable functions are not accorded with Syncee.

If you have any questions, feel free to contact us via our in-app chat or the email address.

Did this answer your question?