There are three ways of how your products can be integrated into our system:

1. Product Datafeed File

You can bring us your always updating product datafeed file. It has to contain all of the necessary product data.

Supported file formats: CSV, XML, XLS(X), JSON, TXT

Supported file sources: URL, (S)FTP, Google Docs URL, Google Drive URL, Dropbox URL, manual upload. If you have an API or SOAP connection, contact us.

2. Direct Product Data Integration From Online Store

If you run your online store on Shopify, Ecwid, Jumpseller, or ShopRenter, you need to install our Syncee for Suppliers app from that e-commerce platform’s AppStore. Then we can integrate your product data directly from your shop and keep them updated from there.

3. Manual Upload

We recommend you to use the manual upload option only if you have a maximum of 50 products you want to upload to Syncee and if you cannot provide your products via any of the solutions above.

Registration - Onboarding

Step 1. Registration

The registration depends on in what way you would like to upload your products to Syncee.

If you run your online store on Shopify, Ecwid, Jumpseller, or ShopRenter, you have to go to the specific e-commerce platform's AppStore or App menu and install our app.

If you run your website on another platform or your own, you have to create a Syncee supplier account only on our login/signup page.

Step 2. Onboarding

When you log in for the first time into your Syncee supplier account, you will have to fill out our short registration form with company details like warehouse location, shipping time, etc. You can also read some useful information about our service there.

Step 3. Product Upload

To integrate your products, you need to go to the Product Upload menu in your Syncee account. If you want to upload products via your Datafeed file or directly from your online store, choose the DataFeed Manager submenu, and if you decide to upload the product data manually, go to the Manual Upload submenu.

We provide you a step-by-step guide in Syncee for the setting up.

If you have any questions, feel free to contact us via our in-app chat or the email address.

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