If you want to get a refund and you are using Shopify:
Please send us an e-mail to support@syncee.co with the following subject: Syncee - Shopify app refund
In the e-mail, please include the domain of your store and attach an image of the fee you would like to be refunded.
If you want to get a refund and you are using Wix:
Please send us an e-mail to support@syncee.co with the following subject: Syncee - Wix app refund
Please include the following details:
Reason for refund:
Wix User ID:
Wix User email:
Invoice Number:
Wix Site URL:
Syncee UserID (found in Syncee Profile):
If you want to get a refund and you are using another e-commerce platform:
Feel free to contact us with your questions about Syncee billing and payment if you are not running a Shopify or a Wix store.
Should you have any questions or need any assistance, let us know via the in-app chat or e-mail at support@syncee.co.