If you would like to create your CSV file, we recommend you to use Open Office or Libre Office.
Import your products using a CSV file by following the steps below:
Go to Product Upload menu of the DataFeed Manager
Click on Add New Import Task
Name the task and select the store you wish to upload products
Click to the plus sign and choose the connection type you wish to add the file through
Click to Select file to search for your CSV file on your device
Choose the file type
Click to Upload
Click on Save in Settings
You can use your CSV file even if it does not have a header. In this case, in the section Settings, leave the "Has a header" box unmarked
Syncee will name the rows with numbers in this case
To update the file, you have to make sure that the columns are in the correct order
If you have the source settings on Auto, but the fields do not appear correctly on the right side of the mapping, try changing these and choose the correct Delimiter, Enclosure and End of line tags as well as the respective Character encoding.
If you already know these details, it is advisable to choose them in advance.
It is important to emphasize that each file has a unique structure, so if you have difficulties adding it to Syncee, feel free to contact us at any time.
Should you have any questions or need any assistance, let us know via the in-app chat or e-mail at support@syncee.co.