It is important to mention that VIP suppliers cannot be found in the Search Products section.
To find the VIP supplier, you will need to use the 'Find Suppliers' menu from the Marketplace.
Go to Marketplace
Click on Find Suppliers
Choose the supplier in the Advanced search option's Supplier menu
Click on the Use catalog button
If the supplier has more catalogs, click on Show catalogs button then select the one you have access to
Enter the activation code you received from the supplier in the pop-up window
Click on Activate to access the catalog
Once done you will be able to import the products in bulk as described in this article.
To find out where you can get the activation code from, please check the below article:
Should you have any questions or need any assistance, let us know via the in-app chat or e-mail at support@syncee.co.